About Tech Guides, Inc.
Founder, Owner, Programmer
As is the case with many business ideas, Tech Guides was established with the realization of a need.
Our founder, while working in the industrial supply field, was frustrated by the lack of cohesion with existing software programs. In an effort to reduce the duplication of information, he created a custom program to track product through the entire company process. After creating custom accounting and business software to achieve his goals, he trained not only his department, but employees company wide to utilize the new streamlined process.
With this success, in 1997, Dave established Datasmith Software and Training with the goal of helping other businesses use technology to improve their company’s productivity and service to their customers. As time went on, Datasmith moved beyond the scope of custom software and training to include a broader range of services, and guide our clients through the overall landscape of information technology.
In order to better reflect these services in 2002, we became Tech Guides Inc. A name more indicative of our goal of providing a comprehensive service solution in information technology for your business needs.
At Tech Guides, each consultant works closely with a core group of customers with the goal of learning their business’ needs and guiding them in their use of technology. While still providing custom software development and a wide range of training options, Tech Guides also provides services for our customers in purchasing, troubleshooting, tune-ups, website development, technology audits, and outsource staffing.
How We help Facilitate Your Process
At Tech Guides, we think you should expect individualized service from your computer consultant. This means that you will have one person from Tech Guides, Inc. responsible for knowing your business and your needs. This person will be capable of talking to you in words a normal person can understand. They will make you comfortable enough to ask questions about the technology your company is relying on and investing in. When you understand the technology, we can harness our combined knowledge to guide your company into the future.
We’re who you ask!
At Tech Guides, the services we provide are based on your needs. Some companies use us as their whole IT department. We are on call to help them with training, hardware installation, troubleshooting, and all computer-related services. We also help guide them with the technology portion of their annual business plan.
Some companies take advantage of just one or two of our services such as: Programming, training, website development, networking, or consulting. Other companies have a person that takes care of their computers as part of their other responsibilities. Often these part-time people need help in the form of on-the-job training and back-up support; Tech Guides consultants can help with that too.
What we can do for you!
Recent Blog Post
Tech Guides Support
Instructions: After clicking the “Remote Support” button, our support program will download a small 6MB file, Click “Run” after the download finishes give us your ID and password, then let us handle the rest!
-Your Remote Tech Guide
Tech Guides Inc